Customer success for KMI+

The KMI team at Keswick

KMI has beaten off 24 other nominees to win a United Utilities’ Supplier Award for their outstanding approach to Customer Focus. The team working on the high profile Keswick UID scheme demonstrated that the approach they had taken in looking after customers in the busy tourist town was exemplary.

This is the first year that United Utilities has recognised suppliers with awards which makes it all the more special for KMI.

Phil Crook and Dave Barker accepted the Excellence in Customer Service 2012 Award on behalf of the team from Keswick at a presentation on Thursday 4 October at Haydock Park.

KMI+ will make a ten minute presentation at the event in front of 200 people including Steve Mogford, a host of senior UU managers and representatives from UU's top 50 suppliers.

Phil Crook, Framework Manager, is delighted:

“Congratulations to everyone who contributed to this award which was richly deserved after all the effort put in by the site and customer teams”

This is a fantastic achievement, well done to everyone at KMI+.

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